Refund and Returns Policy

At Expert Path for Training, we strive to provide exceptional services and ensure customer satisfaction. This Refund and Returns Policy outlines the terms and conditions under which refunds or course transfers are processed.

By enrolling in our courses or using our services through https://expertpath.com.sa/, you agree to the terms detailed below.

1. Refund Policy

a. Eligibility for Refunds
Refunds are issued in the following circumstances:

  • Cancellations made at least 7 days before the course start date: Eligible for a full refund.
  • Cancellations made less than 7 days before the course start date: Refunds are subject to a deduction of administrative fees.
  • If a course is canceled by Expert Path: You will receive a full refund or the option to reschedule.

b. Non-Refundable Cases
Refunds are not provided in the following cases:

  • Failure to attend the course without prior notice.
  • Partial attendance or incomplete participation in the course.
  • Failure to meet course prerequisites as outlined in the course description.

2. Course Transfers

Participants may request a transfer to a different course or session, subject to availability and the following conditions:

  • Transfer requests must be made at least 5 days prior to the original course start date.
  • A transfer fee may apply to cover administrative costs.

3. Refund Process

  • To request a refund, please contact us at support@expertpath.com.sa or call +966 112 753 915.
  • Provide the following details:
  • Full name and contact information.
  • Course name and scheduled start date.
  • Reason for the refund request.
  • Refunds will be processed within 10 business days of approval via the original payment method.

4. Canceled or Rescheduled Courses

If Expert Path cancels or reschedules a course:

  • Participants will be notified promptly.
  • You can choose between a full refund or rescheduling to a future course date.

5. Contact Us

For questions or assistance regarding refunds, transfers, or cancellations, please reach out to us:

Expert Path for Training is committed to ensuring a smooth and transparent process for all participants. Thank you for choosing us for your professional development journey!